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Care Connect

Our Care Connect service is the first point of contact for all your social care inquiries within North Somerset

Its contact centre offers impartial advice on social care issues and helped thousands of people and since its launch in 2004.

It can guide you towards the following social care services we offer or put you in touch with voluntary, statutory or private sector organisations for help:

  • Advice on complaints, suggestions and compliments
  • Basic housing help and advice
  • Benefits advice
  • Carelink
  • Charging enquiries
  • Home care and day care advice
  • Home energy conservation advice
  • Local transport scheme information
  • Recording incidents of general, racial and homophobic abuse
  • Referrals to organisations within the Supporting People initiative
  • Residential and nursing home searches
  • Security issues for older people

The service is open for enquiries Monday to Thursday from 8.30am until 5pm and on Friday from 8.30am until 4.30pm can be contacted via email at care.connect@n-somerset.gov.uk or on 01934 888 801.

It can also be contacted via fax on 01275 888 407 or Minicom on 01275 888 805.

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