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Leaflets and factsheets

To make our social care information more current and accessible we are now producing some of our leaflets as factsheets.

The factsheets and leaflets listed on this page are available to download in pdf format.  Where we do not have a suitable factsheet we have linked to other web pages.

If you have a visual impairment or disability and use a screen reader text versions are available to download from the text version page.

Adult Social Care
Adult Social Care (pdf, Apr 10, 80KB)

Carers
Benefits and allowances (pdf, Sep 11, 142KB) 
Carers Assessment factsheet (pdf, Sep 11, 105KB)
Caring and Working (pdf, Jan 09, 121KB)
Respite and short breaks (pdf, Jan 09, 86KB)

Charges
Charges for adult care Services  (pdf, May 11, 107KB) 
Day Care Charging Policy (pdf, Apr 11, 58KB) 
Non Residential Services Charging Policy  (pdf, Oct 11, 95KB)
Paying for residential care (pdf, Dec 11, 81KB)

Community Care Services
Carelink general leaflet 2011 (pdf, Mar 11, 208KB) 
Community Care  (pdf, Sep 11, 92KB) 
Community Meals on wheels  (pdf, May 11, 54KB) 
Equipment Service for deaf and hard of hearing (pdf, Jan 12, 89KB)
Equipment Services  (pdf, Sep 11, 92KB) 
Fair Access to Care  (pdf, Sep 11, 90KB)
Home from Hospital (pdf,  Nov 10, 164KB) 
Information for people living with HIV (pdf, May 09, 93KB) 
Occupational Therapy Services  (pdf, Sep 11, 76KB)
Planning for when you leave hospital (pdf, Sep 11, 75KB) 
START factsheet  (pdf, Sep 11, 86KB) 
Telecare (What is Telecare) (pdf, Mar 10, 205KB) 
Telecare used for welfare checks (pdf, Feb 11, 86KB)
Telecare used as alert for wandering (pdf, Feb 11, 86KB)
Telecare used for safety and security (pdf, Feb 11, 68KB)
Telecare used for prompts  (pdf, Feb 11, 60KB)
Telecare used for medication prompt  (pdf, Feb 11, 89KB) 
Telecare used for falls detection
  (pdf, Feb 11, 113KB)
Telecare to alert environmental risks such as fire and flood  (pdf, Feb 11, 109KB)

Complaints
Comments, Compliments, Complaints  (pdf, Sep 11, 479KB)

Mentoring Service
Information for Foster Carers  (pdf, Aug 10, 77KB)
Information for Mentors  (pdf, Aug 10, 74KB)

Personalisation/Direct Payments
Direct Payments  (pdf, Jun 11, 117KB) 
Personalisation of Care (pdf, May10, 87KB)) 
Personalisation of care easy read version  (pdf, Dec 09, 322KB)

Residential Care
Help when considering moving into a care home  (pdf, Jan 10, 82KB) 
Moving into a Care Home (pdf, Apr 11, 133KB)  
Third Party Contributions (pdf, Jan 10, 66KB) 

Safeguarding Adults
Safeguarding Adults  (pdf, Nov 10, 71KB) 
Safeguarding policy easy read  (pdf, Jan 09, 382KB)

Self funding
Care Navigation Service (pdf, Sep 09, 61KB)
Information about non residential  services for self funders (pdf, Apr 11, 83KB) 
Self funding your stay in a care home (pdf, Apr 11, 109KB) 

You can also request this information from our Public Information Officer, Care Connect or your local library.

This information can be made available in other formats, large print, Braille or audio. Help is also available for people who require this information in languages other than English.

For more information contact our Public Information Officer.