|
The fair access to care services criteria ensures
that access to our care services is fair to
everyone.
We apply the following principles:
- People with similar needs will be helped in similar ways
- People have equal access to services regardless of their age or
the nature of their needs.
The
eligibility criteria is graded into four bands, which describe
the seriousness of the risk to independence or other consequences
if needs are not addressed. The four bands are critical,
substantial, moderate or low.
Authorities have the discretion to decide where it wants to draw
the line for eligibility on the basis on what needs it will be able
to meet within its available resources. This is called the
threshold. We have set the threshold to include critical and
substantial.
The decision about whether you are eligible for services is
based upon an assessment of your needs and how they affect your
life.
For further information contact
Care Connect or
download the easy-english version of our
fair access to care services leaflet.. |