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Complaints

If you feel dissatisfied with any care services you have received you should contact us immediately.

In the first instance, you can contact the person who you normally deal with who should be able to deal with your complaint.

Alternatively, contact the Adult Social Services and Housing Complaints Manager.

We are also interested in finding out what you think of our services so please send us your views by filling in one of our Comments, Compliments and Complaints form.

For further information about the complaints process please contact Care Connect on 01934 888 801.