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Can anyone use a computer?
You just need your library membership card and PIN. It is easy
and free to join. If you are under 16 you need to ask your parent
or guardian to give permission to use the computers.
More about joining
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What is my PIN?
When you join the library we will give you a personal
identification number (PIN). If you do not have a PIN or have
forgotten your PIN please contact your local library.
More about your PIN
number
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Can I book a computer?
You can book a computer in advance of your visit or you can drop
in and wait for a computer to become available. You can book by
asking a member of staff or by clicking on the book a computer icon
before you log off your previous session. There is a step by step
guide in the green folders next to every computer.
More about booking a computer
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How much does it cost to use a library
computer?
It is free to use the library computers. There is a charge for
printing.
More about charges
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Can I have more time on the computer today?
If you have had an hour on our computers at one library you can
use another hour at another location. (The Campus, Yatton and Long
Ashton have some computers which allow a 2 hour session).
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I am visiting the area, can I use your
computers?
We have visitors cards which allow you about 20 minutes computer
time a day.
More about services for visitors
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I am a beginner, is there someone to help me?
Our staff are pleased to help with basic queries. There are also
step by step guides in the green folders next to every
computer.
More about improving your computer skills
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Can I download software?
Our security settings mean you may not be able to download files
which need to load themselves on to the hard drive.
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Can I save onto a DVD?
Our computers save onto CDs using Neroburn software, but not
DVDs. There is a step by step guide in the green folders next to
every computer.
More about computer facilities
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How do I set up an email account?
There is a step by step guide on setting up an email account in
the green folders next to every computer.
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Can I scan my pictures?
You can book a computer with a scanner to scan pictures. (Our
software doesn't convert an image to editable text (OCR).)
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Can I download pictures from my camera?
If you can connect your camera using a USB port then you may be
able to copy pictures from your camera. We do not have cables or
card readers. If your camera needs to load software onto our
computers it may be stopped by our security restrictions.
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Can I print out on my own paper or
transparencies?
Unfortunately no, we can only print on our paper.
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Can I watch video or TV programmes online?
We do not allow video streaming because it slows the system down
too much for everyone.
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Do you have a WiFi wireless hotspot?
None of our libraries have a wireless hotspot available yet.
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How can I make the text bigger?
Supernova software is available on our computers to magnify the
screen. There is a step by step guide in the green folders next to
every computer.
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Why can't I open the file with my CV?
It may be we do not have the programme it was created in. Check
the file extension: .doc .rtf or .txt should open on our
machines.
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