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Why is Ancestry Library Edition not available from
home like the other online library services?
Ancestry suppliers do not offer libraries the option to give
access from home. If you wish you can pay to get a personal
subscription to Ancestry from home.
More about Ancestry Library Edition
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How do I get a username and password to log on to
the online library services from home?
When using some of our online library services from home you
will need your library card number. Each website is different, but
there will be a box to enter your library card number. This is
sometimes under the username and password box. If you can not
access our online library services from home please contact your
local library who will be able to help you.
Your local library contacts
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Why do I get a message on Times Digital Archive
saying 'concurrent usage limit reached'?
Five people can use our subscription to Times Digital Archive at
any one time. If five people are already logged in you will receive
the message saying our usage limit has been reached. We recommend
that you try again later. We regularly check how many people get
shown this message and recently increased the number of users to
improve the service.
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