How do I join the library?
You can complete a membership form at your local library or
online using the LibrariesWest website.
If you are over 18 you will need to show identification linking
your name and address.
What identification do I need to join the
library?
If you are 17 or under you will not need identification to join
the library. If you are over 18 you will need to show
identification linking your name and address.
How much does it cost to join the
library?
It is free to become a member of our libraries, to borrow books
and use the computers. We do charge for some services and for items
brought back late.
Can I join if I don't live in North
Somerset?
Yes.
Where is my local library?
You can find your nearest library using our
interactive
map. You simply need to enter your postcode and select
libraries from the choose service option.
When are the libraries open?
Opening times for each library can be found using the
your local library
pages.
What is LibrariesWest?
Our libraries are in the LibrariesWest
partnership which gives you many benefits. LibrariesWest is a
partnership between Bath and North East Somerset, Bristol, North
Somerset, Somerset and South Gloucestershire public library
services.
How many books and other items can I
borrow?
You can borrow up to 20 items including books, CDs, DVDs,
talking books and language courses. There is a limit of eight DVDs
at anyone time.
How long can I borrow my books and other
items for?
You can borrow books, language courses and talking books for
three weeks, and DVDs and CDs for one week.
Can I keep my books and other items for
longer?
You can renew
your books up to 20 times, unless someone else has requested them.
If you renew your CDs or DVDs you will be charged a further hire
charge, which you can pay when you return the item.
How do I renew my books and other
items?
If you have your library card number and PIN you can renew your
books online using the LibrariesWest website.
You can also renew them by contacting your local library.
What is my PIN?
When you join the library we will give you a personal
identification number (PIN). If you do not have a PIN or have
forgotten your PIN please contact your local library.
How can I reserve the book or other item I
want?
If you have your library card number and PIN you can
reserve
the books and other items you want using the
LibrariesWest website.
Alternatively contact your local library.
Where can I return my books and other
items?
You can return your books and other items to any library in the
LibrariesWest area.
Can I book a computer?
You can book a computer in advance of your visit or you can drop
in and wait for a computer to become available. You can book by
asking a member of staff or by clicking on the book a computer icon
before you log off your previous session.
How much does it cost to use a library
computer?
It is free to use the library computers. There is a charge for
printing.
What if I have lost my library
card?
If you have lost your library card please notify your local
library immediately. There is a small charge for a replacement.
What if I have moved house?
Please let us know if you have moved house. You can update your
details online at the LibrariesWest website
or contact your local library and we will update your
record.
