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How do I join the library?
You can complete a membership form at your local library or
online using the LibrariesWest website. If you are over 18 you will
need to show identification linking your name and address.
Join online
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What identification do I need to join the
library?
If you are 17 or under you will not need identification to join
the library. If you are over 18 you will need to show
identification linking your name and address, such as a gas or
electricity bill, bank statement or driving licence.
More about identification
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How much does it cost to join the library?
It is free to become a member of our libraries, to borrow books
and use the computers. We do charge for some services and for items
brought back late.
More about charges
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Where is my local library?
You can find your nearest library using our interactive map. You
simply need to enter your postcode and select libraries from the
choose service option.
Interactive
map
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When are the libraries open?
Opening times for each library can be found using the your local
library pages.
Your local library
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What is LibrariesWest?
Our libraries are in the LibrariesWest partnership which gives
you many benefits. LibrariesWest is a partnership between Bath and
North East Somerset, Bristol, North Somerset, Somerset and South
Gloucestershire public library services.
More about LibrariesWest
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How many books and other items can I borrow?
You can borrow up to 20 items including books, CDs, DVDs,
talking books and language courses. There is a limit of eight DVDs
at anyone time.
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How long can I borrow my books and other items
for?
You can borrow books, CDs, language courses and talking books
for three weeks and DVDs for one week.
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Can I keep my books and other items for
longer?
You can renew your books up to 20 times, unless someone else has
requested them. If you renew your CDs or DVDs you will be charged a
further hire charge, which you can pay when you return the
item.
Renewals
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How do I renew my books and other items?
If you have your library card number and PIN you can renew your
books online using the LibrariesWest website. You can also renew
them by contacting your local library.
Renew your items
online
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What is my PIN?
When you join the library we will give you a personal
identification number (PIN). If you do not have a PIN or have
forgotten your PIN please contact your local library.
More about your PIN
number
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Have you got a book or other item in stock?
You can search for books and other items using our LibrariesWest
catalogue. It will tell you if the item you want is at your local
library or you can reserve it from another library. Alternatively
contact your local library.
LibrariesWest
catalogue
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How can I reserve the book or other item I
want?
If you have your library card number and PIN you can reserve the
books and other items you want using the LibrariesWest website.
Alternatively contact your local library.
Reserve items online
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Where can I return my books and other items?
You can return your books and other items to any library in the
LibrariesWest area.
More about LibrariesWest
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Can I book a computer?
You can book a computer in advance of your visit or you can drop
in and wait for a computer to become available. You can book by
asking a member of staff or by clicking on the book a computer icon
before you log off your previous session.
More about booking a computer
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How much does it cost to use a library
computer?
It is free to use the library computers. There is a charge for
printing.
More about charges
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What if I have lost my library card?
If you have lost your library card please notify your local
library immediately. We will replace your card free of charge. Any
subsequent replacements in the same year will be charged for.
More about charges
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What if I have moved house?
Please let us know if you have moved house. You can update your
details online at the LibrariesWest website or contact your local
library and we will update your record.
Update your personal
records online
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