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Library FAQs about information services

Where is the reference library?

Weston-super-Mare has the largest reference collection in North Somerset. You can ask a librarian at the Enquiry Centre without visiting the library. Bristol and Taunton have larger reference collections.

How do I use the online library from home?

It is easy, if you follow the links from www.n-somerset.gov.uk/onlinelibrary for the service you want to use. Our information about the product will tell you if you type in just your library card number or NSC before your number.

Do you have electoral registers?

We have an edited version of the register for North Somerset at Weston library. (It is not in name order.) A full version is available at the Town Hall. Some old registers are held in the North Somerset Studies Library or Somerset Record Office.

Do you have telephone directories and Yellow Pages?

We have a set of national phone books and Yellow Pages at Weston library. While all libraries have access to the online version of BT and Yellow Pages and their local directory. You can also ask our Enquiry Centre team.

What business directories do you have?

If you want a particular directory search our catalogue at www.LibrariesWest.org.uk. Our Enquiry Centre is also happy to help you find business information.

Have you got local and family history information?

We have local and national resources to help you trace your family, including free access to Ancestry online.

Do you have Which Magazine?

We have Which? at Clevedon, Nailsea, Portishead and Weston libraries.

What clubs and associations are there locally?

We have Clearasmud - the database of local groups in North Somerset. We also have posters and local newspapers which are worth checking for new groups and their activities.

Where can I find contact details of a company?

The Enquiry Centre 01823 336370 or out of hours ask a librarian.

Do you have magazines?

We have newspapers in our libraries but no magazines, apart from Which?

What newspapers do you have?

Online we have access to national and regional newspapers through UK Newsstand. Weston library has the largest number of newspapers delivered and keeps back copies the longest. They are listed on the catalogue.