Have your say
Contact details
Rate this page...

Homeless investigation

If you are already homeless or we cannot help you keep your home we will begin a homeless investigation.

Whether you qualify for housing as a homeless person will depend on your individual circumstances.

The Housing Act 1996 Part VII and other legislation sets out our legal duties towards people who are homeless or about to be made homeless.

However, we do not have to provide accommodation to all homeless people.

During a homeless investigation we will consider whether you fulfil the following criteria in the following order:

If we are satisfied you fulfil the first three criteria we may offer you temporary accommodation while we make our final decision or wait for a permanent home to become available.

Bed and breakfast, or B&B, accommodation may be used in emergencies for single homeless people thought to be in priority need but will not be used for families.

Temporary hostel accommodation within housing association stock will normally be used for families in an emergency.

For further information on our commitment to tackling homelessness please download a copy of our Homelessness Strategy 2011 - 2016. Alternatively, for further information please contact our  Housing Advice Team on 01934 426 330.