In order to ensure that people who contact the Housing
Strategy & Commissioning Team receive a quality service, we
work to a set of service standards.
When a report of an empty property is received you can expect us
to:
- respond to requests to visit an empty property within 2 working
days
- visit the property within 14 working days
- advise on the outcome of a visit within 5 working days of the
visit taking place.
