Have your say
Rate this page...

Duty of care

Landlords and agents have a duty of care to ensure their properties are safe for tenants.

The responsibility to ensure tenant safety is covered by criminal law and if an offence is committed landlords can face jail, heavy fines or both.

In addition, landlords can face civil damages if an offence is committed as accident claims are increasingly being taken to the civil courts by tenants.

These damages can be substantial so landlords must take out appropriate and adequate insurance policies to protect themselves.

Under the Consumer Protection Act (1987) and General Product Safety Regulations 1994 landlords must ensure the following:

  • Any products they supply are safe and they are aware of the risks associated with them
  • Tenants are supplied with information and warnings about the use of any supplied products

These regulations are enforced by ourselves, our Environmental Health officers, North Somerset Trading Standards, the Health and Safety Executive (HSE) and Avon Fire and Rescue.

If you are a landlord to protect yourself and ensure you don't break any health and safety regulations you should address the following main areas of concern:

  • Appliance, equipment and fittings safety - Ensure all operating instructions and user warnings are provided and they have no loose or dangerous parts
  • Electrical safety - Check appliances and wiring for any problems
  • Fire safety - Check alarms, escape routes and any fire fighting equipment or fire doors
  • Furniture and furnishings - Ensure they meet the relevant safety regulations
  • Gas safety - Check appliances with an annual gas safety check
  • General internal and external building safety - Check all structures are free from problems for tenants, visitors and the general public
  • Landlord and public liability insurance - Ensure you have this to protect yourself financially in the event an incident occurring

For landlords who run Houses in Multiple Occupation (HMOs) special legal regulations apply. For further information please visit the  Landlordinfo.co.uk website

In the event of a complaint or accident, landlords or agents can use the defence of due diligence where it can be shown with documentary evidence that they took all reasonable steps to avoid committing an offence.

Having a safety checklist for an annual inspection or risk assessment is classed as this kind of evidence.

It is therefore advisable to carry out an annual inspection which should be made part of an annual maintenance plan.

Inspections should cover an entire property, its surrounding grounds and the following safety hazards and areas:

  • Carpets, handrails, stairs and stairways for possible trips and falls
  • Chimneys, down spouts, gutters and roofs for possible falling objects
  • Doors, entrances and fire escapes to ensure they are free exit escape routes and free from possible trips and falls 
  • Driveways, paths and stairways for potential trips and falls
  • Electrical fuses, plug sockets and wiring to ensure they are the right size and safe to use
  • Fire doors for their seals and closers
  • Gardens, garages, gates and fences, outhouses, walls and any tools provided
  • Smoke alarms and fire equipment 
  • Upper floor windows for safety bars and catches

For further information contact our Private Rented Housing Team.