Do you clean all roads, streets and
lanes?
We only clean public roads including all pavements and
carriageways. We do not clean private roads or lanes.
Why has my road not been swept
recently?
We have to prioritise how often we sweep all roads. Busier areas
usually have more litter and therefore receive more attention. If
you report a problem, we will inspect it, usually on the same day,
and decide what we need to do to sort it out.
How do I report fly-tipping?
Please call 01934 888 802 and give us all the details.We like to
hear of problems straight away so we can respond.
Can a new litter bin be
installed?
We need to maintain our stock of litter bins so if one is
damaged please let us know. We will consider requests for litter
bins at new sites and let you know what we have decided.
How often are litter bins
emptied?
Most litterbins are emptied at least once a week with some
emptied much more often. Emptying bins near houses is scheduled
according to how much the bin is used. Sometimes a litter bin fills
unusually quickly. We will respond promptly to reports of
overflowing litter bins.
Can you do anything about grease or moss
on footways?
We do tackle street washing and moss removal where required.
Tell us what and where the problem is and we will inspect it and
sort it out.
I’ve found a syringe - what should I
do?
Don’t touch it, don’t hide it and please inform the owner of the
building or land as soon as possible. Call us for further advice on
01934 888 802.
I would like to report a problem - what
details do you need?
We need to know your name, address, telephone number, email, the
name of the street and exactly where in the street the problem is,
what the problem is and if it is presenting an immediate hazard or
danger and if you witnessed any fly-tipping.
