We offer an assisted collection service for residents
who have difficulty presenting their waste or recycling for
collection.
What does assisted collection
mean?
If you have an assisted collection, a member of the crew will
collect your waste and recycling from an agreed place on your
property, and return your containers to that same place once they
have been emptied.
Who can use this
service?
This service is for residents who find it difficult to take
their recycling or waste containers to the edge of their
property.
Which collections can you help me
with?
If you have an assisted collection, this applies to your
food caddy, green garden waste bag, recycling box
and wheeled bin or refuse sacks.
How do I arrange an assited
collection?
If you need an assisted collection please contact our
streets and open
spaces team and tell them your:
- full name
- address including postcode
- telephone number and email address if you have
one
- reason why you need an assisted
collection
What happens after I've requested an
assisted collection?
When you contact us to request an assisted collection, we will
arrange a suitable time for a member of the waste management team
or an area officer to come and visit you. They will help to
suggest a suitable collection point for the crews to collect your
containers from and run through the process with
you.
