With much of North Somerset situated in low lying areas and climate change expected to increase the intensity and frequency of rainfall events, flooding is a real risk for our area which can put lives in danger and can potentially cause expensive damage to homes, businesses and infrastructure.
Our contact details can be found by clicking on 'contact details' at the bottom of this page.
Reporting a flood
- burst water main
To report a burst water main visit the Bristol Water website.
- blocked or defective sewer
To report a flooding incident caused by a blocked or defective sewer visit the Wessex Water website.
- current flood incidents
If you notice or are affected by localised flooding, report a flood online.
- post-flood incidents
If you've previously been affected by a flooding issue you can let us know by using our flood report form (pdf).
Flood alerts, warnings and flood risk information
For more information about the areas most at risk from flooding from rivers and the sea, and to register and check for flood alerts, visit the Environment Agency website and Met Office website, or view the Environment Agency live flood warning map.
What to do in the event of a flood
Find out what to do in the event of a flood. If you are unfortunate enough to be flooded the National Flood Forum are a charity who provide support and advice to people affected by flooding. For more information visit the National Flood Forum website.
You can read frequently asked health questions on flooding and how to clear up safely on Public Health England's website.
Three short information films about flooding have been produced by us and Weston College.
Improving flood resilience
For more information about how you can improve your own flooding resilience and that of your community, and to find out what support and resources are available read our improving flood resilience FAQs.
We don't provide sandbags, but they are available from local builders merchants. Download our sandbag and flood resilience suppliers (pdf) for local outlets.
Managing flood risk
As the Lead Local Flood Authority (LLFA) in North Somerset we are responsible for managing flood risk from sources such as surface runoff, groundwater and ordinary watercourses. For more information about our responsibilities to manage flood risk and the actions we're taking read our managing flood risk FAQs.
In 2012, unprecedented levels of rainfall were experienced throughout England causing widespread flooding. Following the flood incidents across North Somerset and the impact on properties,we have carried out a flood investigation report (as the lead local flood authority).
You can download the report (pdf) which highlights what happened and which risk management authority has a duty to carry out their roles and responsibilities in affected areas. As a result of all the flooding in 2012, a lot of work has been carried out by all risk management authorities. You can also download the flood investigations commentary (pdf).
Local Flood Risk Management Strategy
One of our responsibilities as LLFA is to produce a local flood risk management strategy that details how we manage flood risk within our area. We undertook a period of consultation on a draft version of the strategy between 9 December and 16 February. We are currently reviewing all the responses and will publish a summary report, highlighting key themes identified and what action we took regarding the feed back provided. This report will be available to the public by the end of March 2014.
Flood risk planning, development and drainage
We recognise the importance of considering flooding issues when sites for new property are developed and designing drainage systems to minimise the effect of any additional surface water. For more information read our flood risk planning, development and drainage FAQs.
To see where we are carrying out drainage works download our drainage works programme (pdf).
Gullies and ditches
We do not empty gullies on private land, but regularly empty and clean gullies and their connections to the drainage system along the highway network and aim to carry out essential works within 24 hours. Although most ditches in the district are on private land and the responsibility of the landowner, we will investigate concerns about them, as well as maintaining any ditches on public land. The larger open ditches are under the control of the West Mendip Internal Drainage Board and North Somerset Internal Drainage Board. For more information contact our streets and open spaces team.
Land drainage consents
We are responsible for land drainage consents (sometimes called flood defence consents) for ordinary watercourses. It is essential that anyone who intends carrying out works in, over, under or near a watercourse or flood defence contacts us to obtain any necessary consents before starting work. Find out more in our land drainage consents FAQs.