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Pet shops

Licence Summary

To run a business selling pet animals you need a licence from us. This includes all commercial selling of pet animals, including pet shops and businesses selling animals over the internet.

The licence requires payment of a fee.

Eligibility Criteria

Applicants for a pet shop licence must not be disqualified from keeping a pet shop.

Regulation Summary

The main legislation covering this permission is the Pet Animals Act 1951.

Application Evaluation Process

We must have regard to the following when considering an application for a pet shop licence:

  • that animals will be kept in suitable accommodation, for example in regards to temperature, size, lighting, ventilation and cleanliness
  • adequate food and drink will be provided to the animals and they will be visited at suitable intervals
  • that any mammalian animals will not be sold too young
  • that steps are taken to prevent disease spreading among the animals
  • that adequate fire and emergency provisions are in place

Conditions can be attached to a licence to ensure that the above are complied with.

Will Tacit Consent Apply?

No. It is in the public interest that we must process your application before it can be granted. If you have not heard from us within 63 days, please contact us as detailed below.

Apply online

Downloadable forms and other documents

If you wish to complete an application by hand and return it to us by post, you can download the application form here.

Failed Application Redress

Please contact us in the first instance.
Any person who is refused a licence can appeal to the North Somerset Magistrates' Court.

Licence Holder Redress

Please contact us in the first instance.
Any licence holder who objects to a condition attached to a licence may appeal to the North Somerset Magistrates' Court.

Consumer Complaint

We would always advise that in the event of a complaint the first contact is made with the licensee by you - preferably in the form a letter (with proof of delivery). If that has not worked, contact the Food and Safety Team.

Trade Associations

Public Registers

Please contact the Food and Safety team for more information on the registers held.

Contact Details

For more information please contact the Food and Safety Team.

 

 


To apply download and fill in our pet shop licence form.