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Boarding and kennels

Licence summary

To run a boarding kennel or cattery, you need a licence from us. The number of dogs and cats that may be accommodated will be specified on the licence along with other specific conditions.

We may authorise an officer, veterinary surgeon or practitioner to inspect licensed premises. The licence involves payment of a fee.

Eligibility Criteria

An applicant must not be disqualified from any of the following at the time of the application:

  • keeping an animal boarding establishment
  • keeping a pet shop under the Pet Animals Act 1951
  • keeping animals under the Protection of Animals (Amendment) Act 1954
  • owning, keeping, being involved in the keeping or being entitled to control or influence the keeping of animals, dealing in animals or transporting or being involved in the transportation of animals under the Animals Welfare Act 2006.

Regulation Summary

The main legislation covering this permission is the Animal Boarding Establishments Act 1963.

Application Evaluation Process

The following criteria will be considered when the application is being evaluated:

  • That the animals will be kept in suitable accommodation at all times. Suitable accommodation takes into account the construction and size of the accommodation, the number of animals to be housed in it, facilities for exercising the animals, cleanliness and temperature, lighting and ventilation provisions.
  • That suitable food, drink and bedding materials will be provided and that the animals are exercised and visited regularly.
  • That steps are taken to prevent and control the spread of disease among the animals and that isolation facilities are in place.
    That adequate protection is provided to the animals in the case of fire and other emergencies.
  • That a register is kept. The register should contain a description of all animals received, their arrival and departure date and the name and address of the owner. The register should be available to be inspected at any time by a local authority officer, veterinary surgeon or practitioner.

Will Tacit Consent Apply?

Yes. This means that you will be able to act as though your application is granted if you have not heard from us by the end of the target completion period of 42 days.

Apply online

Downloadable forms and other documents.

If you wish to complete an application by hand and return it to us by post, you can download the application form.

Failed Application Redress

Please contact us in the first instance.

Any applicant who is refused a licence can appeal to North Somerset Magistrates' Court.

Licence Holder Redress

Please contact us in the first instance.

Any licence holder who wishes to appeal against a condition attached to their licence can appeal to North Somerset Magistrates' Court.

Consumer Complaint

We would always advise that in the event of a complaint the first contact is made with the licensee by you - preferably in the form a letter (with proof of delivery). If that has not worked, contact the Food and Safety Team.

Trade Associations

Public Registers

Please contact the Food and Safety Team for more information on the registers held.

Contact Details

For more information please contact the Food and Safety Team.