Family Information Service (FIS)

We provide a one-stop source of information for the benefit of children, young people and families, and those who work with them, within North Somerset.

We offer free and impartial information about the following services:

  • Childcare and activities
  • Paying for childcare
  • Working in childcare
  • Children's Centres
  • Local services, events and organisations
  • National support groups and organisations
  • Advice on the process of applying for school places

You can find out more about the service you can expect to receive in our Statement of Service (doc, Feb 2010, 104k).

Visit the Directgov website or search our Family Information Service Online Directory to find the information you need. You can also search for childcare and activities in your area by using the map.

If you are a practitioner you can update your details on our database by following the links to the childminder amendment form and the day care provider amendment form on the right of this page.

To find about childcare in your local area please follow the link to the childcare request form on the right of this page.

If you are looking for childcare outside of the North Somerset area then you can contact the Family Information Service in our neighbouring areas:

  • Bath and North East Somerset Family Information Service
    0800 073 1214
  • Bristol Family Information Service
    0845 129 7217
  • Somerset Family Information Service
    0845 345 9122
  • South Glos Children and Young People's Information Service
    01454 868 008

For more information contact our Family Information Service