Have your say
Rate this page...

Customer services contacts for council tax, housing and council tax benefit and business rates

For general council tax, housing and council tax benefits, and business rates enquiries we provide an appointment system at the Town Hall in Weston-super-Mare.

To discuss any general enquiries about these issues please book a Town Hall appointment.

If you have a specific question, please contact the relevant team:

For council tax information:
Email: n-somersetCTAX@liberata.com or westoncontactcentre@liberata.com
Telephone: 01934 888 144

For business rate information:
Email: n-somersetNNDR@liberata.com
Telephone: 01934 888 143 for billing enquiries or 01934 888 142 for recovery enquiries

For housing and council tax benefit information, including appeals and assessments:
Email: westoncontactcentre@liberata.com
Telephone: 01934 888 144

The Council Tax and Benefits Call Centre on 01934 888144 and the Business Rate Call Centre 01934 888143 are open from 08:00 to 18:00.

Visit one of our surgeries around the area. Please see our Surgery Details to check which one is the most convenient for you.

If you have mobility or health problems or have difficulty completing forms you can request a home visit by ringing 01934 888 099.