North Somerset Logo

Disability Discrimination Act

The Disability Discrimination Act (DDA) protects Disabled people against discrimination and harassment.

All our services are covered by this legislation with some additional requirements.

The development of legislation to improve the access rights of Disabled people is an ongoing process and covers the following five main subject areas:

  • Access to facilities, goods and services
  • Buying or renting land or property
  • Education
  • Employment
  • Transport

As an organisation we are required to take reasonable steps to tackle physical features which act as a barrier to Disabled people who want to access our services.

This may mean the removal, alteration or provision of a reasonable means of avoiding physical features of a building which make access impossible or unreasonably difficult for Disabled people. This could include the following:

  • Putting in a ramp to replace steps
  • Providing larger, well defined signs for people with a visual impairment
  • Improving access to toilet or washing facilities

For further information on how we are planning to improve our services and promote equality for Disabled people visit our Disability Equality Scheme page.

For free advice and access to a range of publications relating to the DDA and all disability issues please visit the Disability Rights Commission and Directgov Disabled people websites.

Alternatively, contact our Access Officer for Disabled People on 01934 634 989.