Emergency contacts

This page contains contact numbers for organisations including the emergency services and utility companies.

Broadcast wavelengths for local radio stations are also listed.

Environment and weather

Environment Agency - 0870 850 6506

Pollution Incidents - 0800 807 060

Floodline - 0845 988 1188

Meteorological Office - 0870 900 0100

Utilities

Bristol Water - 0845 702 3797 (Leaks 0800 801 011)
Central Networks (formerly Aquila) – 0845 733 1331
National Grid Transco gas emergency service - 0800 111 999
Wessex Water - 0845 600 4600 (Leaks 0800 692 0692)
Western Power Distribution - 0800 365 900

Radio Stations

BBC Radio Bristol - 95.5fm, 94.9fm and 1548am
BBC Somerset Sound - 1566am
Heart Somerset FM - 96.5fm, 97.1fm and 102.6fm (formerly GWR Bristol and Somerset Orchard FM)
Star FM - 107.7fm

Health

NHS Direct - 0845 4647 (textphone 0845 606 4647)
Weston General Hospital - 01934 636 363

Welfare and Advice

Citizens Advice Bureau - 0870 121 2017
Cruse Bereavement Care - 0870 167 1677
Informed. Prepared. Together - Human aspects in civil protection
NSPCC - 0808 800 5000 (text phone 0800 056 0566)
RSPCA - 0870 555 5999
RSPB - 0176 768 0551
Samaritans - 0845 790 9090

Other Agencies

Avon and Somerset Police - non emergencies 0845 456 7000
Avon Fire & Rescue Service - 0117 926 2061
British Red Cross - 0870 170 7000
Raynet Amateurs Network - 24hr tel: 0141 621 2121
St John Ambulance Service - 0870 104 950
UK Resilience - 020 7276 1234
Womens Royal Voluntary Service - 0845 601 4670

Neighbouring councils’ emergency management units

Bath & North East Somerset Council
The Guildhall
Bath
BA1 5AW
24hr Tel: 01225 477000

Bristol City Council
Civil Contingencies Unit
Council House
College Green
Bristol
BS99 7BL
24hr Tel: 0117 9222050

Somerset County Council
Somerset Local Authorities Civil Contingencies Unit
County Hall
Taunton
Somerset
TA1 4DY
24hr Tel: 01823 364612

South Gloucestershire Council
Emergency Planning Unit
Council Offices
Castle Street
Thornbury
BS35 1HF
24hr Tel: 01454 868686