Emergency contacts

This page contains contact numbers for organisations including the emergency services and utility companies.

Broadcast wavelengths for local radio stations are also listed.

Environment and weather

• Environment Agency - 0870 850 6506
• Pollution Incidents - 0800 807 060
• Floodline - 0845 988 1188
• Meteorological Office - 0870 900 0100

Utilities

• National Grid Transco gas emergency service - 0800 111 999
• Bristol Water - 0845 702 3797 (Leaks 0800 801 011)
• Wessex Water - 0845 600 4600 (Leaks 0800 692 0692)
• Central Networks (formerly Aquila) - 0845 733 1331
• Western Power Distribution - 0800 365 900

Radio Stations

• BBC Radio Bristol - 95.5fm, 94.9fm and 1548am
• BBC Somerset Sound - 1566am
• Star FM - 107.7fm
• Somerset Orchard FM - 96.5fm, 97.1fm and 102.6fm
• GWR FM - 96.3fm

Health

• Weston General Hospital - 01934 636 363
• NHS Direct - 0845 4647 (textphone 0845 606 4647)

Welfare and Advice

• NSPCC - 0808 800 5000 (text phone 0800 056 0566)
• RSPCA - 0870 555 5999
• RSPB - 0176 768 0551
• Citizens Advice Bureau - 0870 121 2017
• Samaritans - 0845 790 9090
• Cruse Bereavement Care - 0870 167 1677

Other Agencies

• Avon and Somerset Police - non emergencies 0845 456 7000
• Avon Fire & Rescue Service - 0117 926 2061
• British Red Cross - 0870 170 7000
• St Johns Ambulance Service - 0870 104 950
• Raynet Amateurs Network - 24hr tel: 0141 621 2121
• UK Resilience - 020 7276 1234
• Womens Royal Voluntary Service - 0845 601 4670

Neighbouring councils' emergency management units

Bristol City Council
Civil Contingencies Unit
Council House
College Green
Bristol
BS99 7BL
24hr Tel: 0117 9222050

South Gloucestershire Council
Emergency Planning Unit
Council Offices
Castle Street
Thornbury
BS35 1HF
24hr Tel: 01454 868686

Somerset County Council
Somerset Local Authorities Civil Contingencies Unit
Fire Brigade HQ
Hestercombe House
Cheddon Fitzpaine
Taunton
TA2 8LQ
24hr Tel: 01823 364612

Bath & North East Somerset Council
The Guildhall
Bath
BA1 5AW
24hr Tel: 01225 477000