In the event of a major incident occurring within North
Somerset the emergency services would be the first to
respond.
During an emergency situation a multi-agency control would be
set up to co-ordinate the response and
the police would issue
vital information via the media.
We would assist the emergency response by providing emergency
shelter, food and other essential services to the community.
One of the ways we would do this is by co-ordinating our
response with other local authorities and the voluntary sector.
We would also mobilise staff to carry out tasks depending on the
scale and type of incident including:
- Setting up emergency control centres to co-ordinate our
response
- Setting up rest centres to provide shelter, food and
information
- Setting up temporary mortuaries to deal with mass
fatalities
- Assisting the police in the evacuation of the incident site and
surrounding areas
- Providing information to the public and the media
- Clearing blocked roads
- Assisting in clearing the area affected by the
incident
However, we would aim to keep our everyday services running
despite these diversions.
Once the emergency phase is over the emergency services would hand
over the recovery and clean-up operation to us to help the
community recover and return to normal life.
If you need to contact us in an emergency outside working hours use
our
emergency number
01934 622 669.
This number is for any emergency where we have an obligation to
respond. This could include environmental issues, social services,
council housing, waste matters or highways.
If you are in doubt about whether your problem is an emergency
please call the number for advice.
