|
Consumer Direct is the first place to contact if
you need consumer-related advice and information within North
Somerset.
This telephone and online consumer advice service is supported
by the Office of Fair Trading (OFT) and
works in partnership with ourselves,
Trading
Standards and the
Citizens Advice Bureau (CAB) among other services.
It provides free clear, practical and impartial help and advice
to every single consumer who is buying or has bought goods or
services.
This service is offered regardless of age, gender, social
background or ethnicity and is used to help sort out problems and
disagreements with suppliers of goods or services.
This can involve anything from overcharging and faulty goods to
reporting dishonest traders and scams.
It has not replaced existing advice and support services but
works with them to provide a complete service for consumers.
For more information visit the
Consumer Direct
website. |