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Trading standards

We aim to promote a fair, safe and equitable trading environment for both consumers and businesses across North Somerset.

About Trading Standards

For more information about what our Trading Standards service can help with visit the Trading Standards North Somerset website.

Consumer advice

If you want to make a complaint about goods or services you have bought or received visit the Consumer Advice website or call 08454 040 506.

Door stop sellers

Download our no doorstep sellers sticker (pdf) to tell door stop traders not to knock on your door. It is your home and you have a right to ask them not to bother you.

Non-consumer advice

You can contact our Trading Standards team directly for other advice, but we're unable to offer consumer advice in this way. 

Reporting illegal activities

If you know about an illegal activity please tell us about it so we can investigate. You can remain anonymous if you prefer. To report you concerns contact our Trading Standards team.