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Infectious disease control

We investigate complaints of food and water borne infectious diseases in North Somerset.

This particularly applies to food poisoning which is an illness caused by consuming food or drink that has been contaminated.

We act on reports passed to us by GPs, the public, businesses, hospitals and other local authorities.

Once we have received a report we contact the person with the symptoms and ask them the following:

  • What and where they had eaten prior to their illness
  • Details of their symptoms
  • Whether they have been on holiday abroad
  • Whether or not their GP has taken a faecal sample
  • Whether anybody else they ate with has experienced symptoms

This is to find out the source of their infection and to control further spread.

If you have had food poisoning and you think it has been caused by a restaurant or other food related business, report it to our Food and Safety team.

Even if your own symptoms are not serious, someone else already vulnerable, perhaps through being pregnant or having a weakened immune system, could become seriously ill if they eat contaminated food.

We can also advise you on how the spread of the illness within the household can be avoided and give guidance to you on food safety measures which may help to reduce the likelihood of food poisoning in the future.

If you are a food handler and have had time off work due to food poisoning you should not return until you have been symptom-free for 48 hours or as advised. Some food poisonings require you to be off work for longer.

Parents or guardians of children under five years of age are also advised to keep them away from school or other places until they have also been symptom-free for 48 hours.

For more information contact our Food and Safety team.