We work with businesses in the area to
maintain high levels of food hygiene.
Making a
complaint
If you need to make a complaint about a business you are working
for, read our
complaining
about a food business FAQs to see how you can do it.
Starting a food business
All food businesses must be registered with us
28 days before they start trading, so we have designed a
checklist of things you will need to do from a food hygiene
perspective. For more information read our
registering a food business FAQs.
Written food safety
system: safer food better business
As
a business, you must produce a written food safety system based on
hazard analysis and critical control point (HACCP) principles which
is essentially a risk assessment to prevent food contamination. The
Food Standards Agency have produced a free tailor made HACCP system
called 'safer food better business' including detailed packs
for caters, childminders and retailers. For more information visit
the
Food Standards Agency website.
Food safety guide
We have put together a food safety guide full of
information to help you run your business in line with
the legal standards and understand your obligations under food
hygiene legislation. For more information download our
food safety guide (pdf) and
temperature control guidelines (pdf).
Training
We offer a Chartered Institute of
Environmental Health level 2 course in food hygiene. To book
your place contact
our food and
safety team. You can also use the online food
hygiene training videos, for more information visit the
Food Standards Agency website.
We advise that within three months of starting work the person
who handles open high risk food is suitably trained and/or
supervised in food hygiene matters. The level 2 course provides
suitable training for this. Download our
essentials of food hygiene summary
(pdf) which all new members of staff at a food
establishment should be trained in.
Accidents
You
have a duty to safeguard the health, safety and welfare of your
employees, contractors and members of the public who may visit your
business and must ensure that all equipment, structure and
conditions at work are maintained in a safe condition. For more
information visit the
Health and Safety
Executive website.
Cleaning and
disinfection
It is your responsibility to
ensure that your premises are thoroughly cleaned and disinfected
regularly. Particular attention must be paid to surfaces and items
in contact with food. Download our
cleaning and disinfection advice leaflet
(pdf). You can find a cleaning schedule template in the
full safer food, better business pack, to download it visit the
Food Standards Agency website. Additional care is needed
to avoid cross contamination with E.coli O157 bacteria,
download the Food Standards Agency's
E.coli advice leaflet (pdf).
Planning an
event
Depending on the size or scale
of your event, you may need to contact our
events management
team for advice.
If you are planning a smaller one-off event download our
guide to planning small/ community events
(pdf) for help and advice.
Food hygiene rating system
We inspect all good premises in North Somerset
to ensure that they are compliant with the current legal
requirements and supply food that is safe to eat. For more
information read our
food
hygiene rating scheme FAQs.
Microbes and health risks
Read our
microbes
and health risks FAQs for more information about:
- microbes and health risks including E.coli O157 and
listeria
- avoiding cross contamination
- what to do in the event of a power outage
Advice for home catering
businesses
We've created a guide to help you register your
business as a home caterer and stay compliant, download
our home caterers guide (pdf)
Information leaflet
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