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Charitable and discretionary relief

Charities are entitled to business rate reductions on any non-domestic property they use wholly or mainly for charitable purposes.

If you are one of the following occupiers of a non-domestic property you are entitled to an 80% reduction known as mandatory relief:

  • A charity or trustee of a charity whose property is used wholly or mainly for charitable purposes
  • An organisation which is not a registered charity but has charitable objectives - a copy of your articles of association or constitution must be provided to support such cases
  • A charity which property is used wholly or mainly for the sale of goods donated to the charity with the proceeds, after deductions for expenses, applied for the purposes of the charity

In these cases, the organisation will pay 20% of their total business rates bill. However, we have the power to award additional relief known as discretionary relief.

This applies not only to charities but also to the following organisations:

  • Non-profit making organisations which main objectives are charitable, philanthropic, religious or concerned with education, social welfare, science, literature or the fine arts
  • Non-profit making organisations occupying premises wholly or mainly for the purposes of recreation
  • Organisations entitled to mandatory relief

All applications are considered on an individual basis, but each organisation should:

  • Have an open membership policy
  • Provide facilities for disadvantaged groups such as disabled people, the unemployed or elderly
  • Provide facilities for non-members such as schools
  • Provide these facilities by self help or through grants
  • Provide facilities complementary to those provided by ourselves or relieve our need to provide such facilities
  • Provide facilities, in the main, for the benefit of North Somerset residents

However, rate relief may still be granted if an organisation is capable of supporting itself financially without the need of our assistance. Income and expenditure will be taken into account when awarding relief in these cases.

Additional criteria apply for sporting clubs where more than 50% of its membership should be active playing members.

Generally, no reductions in rates will be given where a high level of admission fee is charged to the public or where a club is a professional or semi-professional organisation.

In the cases of clubs with bar facilities, organisations would have to demonstrate that the bar is incidental to the main purpose of the organisation.

Consideration will be given to organisations affiliated to local or national organisations where participation in local and national events publicises and promotes North Somerset.

To apply for mandatory or discretionary rate relief please complete our application for mandatory / discretionary relief form. Any problem please contact our Customer Services.


An application for rate relief should be made immediately even if the Government’s Valuation Office Agency (VOA) has not assessed a rateable value for your property.

In support of your mandatory relief application (for charities) you will need to provide proof of your charitable status.

In support of your discretionary relief application (for non-profit organisations) you will need to provide:

  • Your articles of association
  • Your constitution or organisation's rules
  • Copies of your last annual report
  • Audited accounts - If these are not available then financial statements prepared by an appropriate officer from your organisation

Applicants will be advised of the outcome of their applications at the earliest opportunity.

Applications decided before 30 September can have relief awarded for both the current and previous financial years where appropriate.

However, an application will only be determined for the previous financial year if we receive the application and full supporting information by 31 August.

In the cases where applications are determined after 30 September rate relief can only be awarded from 1 April in the current financial year or a later date where appropriate.